This book is a comprehensive guide for dental professionals (from undergraduates to experienced practitioners) to understand and apply the core skills of Emotional Intelligence to enhance their personal and professional success. EQ relates to how an individual can understand and manage their own emotional needs as well as recognise and deal with the needs of others and the skills to do this. For dental professionals, these are important skills to have, as every interaction with a patient requires the ability to connect with them emotionally in a positive way. Research shows us that those who can put their EQ skills into practice are more successful and happier in life.
The book is pragmatic in nature, drawing on real-life case studies from dentists in the field. This book looks at the application of the most up-to-date research on EQ that will make a direct impact on the practice of dentistry.
Table of Contents
Foreword – Albert Leung
Preface and acknowledgements
About the editor
Contributors
1. What is Emotional Intelligence and Why Does it Matter? – Martyn Newman. 2. Why is EQ so Critical for Today’s Dentist? – Mary Collins and Jason Atkinson. 3. EQ Critical Skill I: Self Knowing – Mary Collins and Sally Hanks. 4. EQ Critical Skill II: Self-Control – Mary Collins and Sally Hanks. 5. EQ Critical Skill III: Empathy – Mary Collins and Ciara Scott. 6. EQ Critical Skill IV: Relationship Skills – Mary Collins and Paul O’Dwyer. 7. EQ Critical Skills V: Self-actualization – Mary Collins and Ian Wilson. 8. Moving Forward: Developing your EQ over a lifetime – Mary Collins and Rory O’Reilly.
